Amazon Customer Service: Contact Information and Help Topics

Contact Amazon Customer Service

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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call the customer service phone number at 1-888-280-4331.

Most Popular Help Topics

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Check the status of your refund

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Replace a damaged, defective, or broken item

Amazon Device and Digital Services Help

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Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account.

Additional Contact Options

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Call customer service at 1-888-280-4331

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Contact Amazon about all other requests through the Contact Us page